Highlands Hospitals Receive Awards
From Hospital Association
Penn Highlands Healthcare is
committed to the safety of its patients and to the highest-quality
patient care. Those efforts were recognized at a meeting of the
Hospital & Healthsystem Association of Pennsylvania last week.
The “Safety Across the
Board” Excellence Award was presented by the Pennsylvania Hospital
Engagement Network (PA-HEN) to directors from Penn Highlands Brookville,
Penn Highlands DuBois and Penn Highlands Elk. The award was created to
recognize participating hospitals’ achievement of exceptional
performance and participation in the PA-HEN and with the overall goals
of reducing preventable harm and readmissions.
The PA-HEN brings hospitals
together, voluntarily, to learn and share best practices. Audits are
conducted of each hospital’s safety procedures with opportunities for
improvement. Hospitals must meet both the performance and participation
criteria in order to be eligible for the “Safety Across the Board”
Excellence Award. This is the second consecutive year the hospitals
have won the award.
“This process really keeps
patient safety forefront in our minds,” states Susan Dixon, Patient
Safety Officer at Penn Highlands Elk. “Working with PA-HEN assists
hospitals in sharing best practices and collaboration. Every day we
think about avoiding things like bed sores or infections. Patient
safety is our number one goal.”
In addition to the
Excellence Award, PH Elk also received awards for being in the top
percentile for preventable readmissions and pressure ulcers.
Dixon explains a new
procedure implemented because of things learned through PA-HEN’s
program. Follow-up phone calls are made to any patient discharged from
the hospital with COPD or congestive heart failure. This ensures each
patient understands his or her medications and follows up with a family
Christine Garner, Director
of Quality, Risk Management and Infection Control, adds, “We have had
zero ventilator-associated pneumonia cases, central line infections and
catheter-associated urinary tract infections. This is an outstanding
accomplishment for our organization and is a reflection of our dedicated
Penn Highlands Brookville
was also a recipient of the “Readmissions Project” award.
The patient safety efforts
at Penn Highlands Brookville are directed by Amy Fraccola, Performance
Improvement Manager. “This reward is tangible evidence of our
hard-working nurses. It takes great effort to participate in PA-HEN’s
initiatives, and we couldn’t be happier to receive this honor.”
Sherry McKee, Director of
Performance Improvement at Penn Highlands DuBois adds, “We have reduced
many of our measurable indicators to zero in the past year.
Penn Highlands DuBois had no
central line infections and no cases of ventilator-associated pneumonia
for the period from July 1, 2013 to June 30, 2014.
“This is a great
achievement, and we are extremely proud of our healthcare team,” states