Pennsylvania Department of Labor & Industry (L&I) Acting Secretary Jennifer Berrier announced that the new unemployment benefits system is now online and accepting claims at benefits.uc.pa.gov.
"Today, Pennsylvania's Unemployment Compensation system took a giant leap forward not just in terms of technology, but in the quality of service we are able to provide," said Acting Secretary Berrier. "L&I staff have been working hard to make the transition to this new system seamless for users. As we see users logging on and successfully filing their claims in this faster and easier-to-use system, we are thrilled to see our vision of a modern, intuitive unemployment system has finally come to fruition."
The new unemployment compensation (UC) system replaces a 40-year-old outdated mainframe that made filing for unemployment benefits complicated for users and processing benefits cumbersome for staff. The new system makes filing for benefits easier and faster for users. Staff will need less time to process claims, which is expected to help reduce the number of users waiting for their claim to be processed.