Penn Highlands Healthcare Partners with Doximity to Launch System-Wide Clinical AI Suite

– Penn Highlands Healthcare has entered a system-wide partnership with Doximity to equip its clinical teams with new digital health tools — Doximity Dialer, Doximity Ask and Doximity Scribe — designed to streamline clinical workflows, simplify patient communication and enhance administrative efficiency.

The rollout reflects Penn Highlands Healthcare’s continued commitment to leveraging innovative technology that supports clinicians at the point of care while maintaining a strong focus on patient-centered medicine.

Key Capabilities

• Doximity Dialer, a secure, HIPAA-compliant telehealth platform for voice and video visits, enables hospital staff to call patients from any device — cell phone, tablet or laptop — while displaying a verified Penn Highlands number on the patient’s caller ID. Patients can join video visits easily with no additional software downloads or logins required.

• Doximity Ask is a clinical AI reference tool that gives care teams fast, reliable, evidence-based answers to clinical questions at the point of care. Unlike general large language models, “Ask” is grounded in peer-reviewed journals, clinical guidelines, drug databases and trial data, and was ranked highest for safety among U.S. clinical AI tools in an independent Stanford/Harvard study. The AI responses generated are peer reviewed by a team of expert medical professionals for accuracy, and users are presented with an icon to indicate if the chosen topic has been reviewed. Pharmaceutical information is also available in the form of drug monographs, which are built from FDA labeling and primary literature.

• Doximity Scribe is an ambient AI documentation assistant that automatically generates notes and transcripts during in-person and virtual visits. By reducing documentation burdens, “Scribe” enables physicians to provide more face-to-face time with patients.

“Doximity offers tailored ways to optimize search output and streamline processes for our entire system,” said Russell Cameron, MD, chief medical information officer for Penn Highlands Healthcare. “By bringing these new technologies together under a unified platform, Penn Highlands Healthcare continues to modernize its care delivery framework. This partnership ensures clinicians spend less time navigating software and more time focused on delivering personalized, high-quality care to patients across the region.”

Aaron Kornetzke, general manager, enterprise solutions, at Doximity added: “Penn Highlands Healthcare’s decision to adopt Doximity’s AI-powered clinical tools across nine hospitals reflects a broader shift of health systems moving to fewer, vetted and trusted tools, not a patchwork of point solutions. We’re proud to help their physicians be more productive and deliver better care to their patients.”